Terms of Service

Welcome to Storybook Goods at storybookgoods.com. This website and its products are operated by Jamie Ann Johnson Holdings LLC, doing business as Storybook Goods. “We,” “us,” and “our” mean the operator of this storefront. By using this site or placing an order, you agree to these terms, subject to applicable law.

Products and Handmade Variations

We offer handmade, personalized and limited-production birthday and Christmas keepsakes. Product listings describe the available materials, sizes, designs and personalization options. Minor differences in fabric texture, stitching and placement may occur in handmade work.

Personalization and Order Accuracy

Please verify all customer-entered names, initials, monograms, spellings, colors, quantities and shipping details before checkout. We use the selections submitted with your order and are not responsible for customer-provided personalization mistakes, subject to applicable consumer rights.

Prices and Availability

Prices and availability are displayed on the product page and at checkout and may change for future purchases. The final order total is shown before purchase, including applicable taxes and shipping.

Production and Shipping

Standard production is generally 7 business days, unless a listing states otherwise. Eligible items may be rushed to 1-business-day production for each covered piece. Shipping transit time is additional. See our Shipping Policy.

Returns, Damaged Items and Cancellations

Personalized and made-to-order goods are generally final sale, and orders ordinarily cannot be changed or canceled after checkout. Exceptions apply for damaged, defective or incorrect products and where required by law. See our Refund and Return Policy.

Original Creative Content and Intellectual Property

Unless otherwise indicated, original Storybook Goods artwork, original textile and embroidery designs, product images, photographs, copy, graphics and other original creative materials are owned by Jamie Ann Johnson Holdings LLC or used with permission. Purchasing an item does not transfer intellectual-property or commercial reproduction rights. Unauthorized copying, distribution, commercial use or creation of derivative works may infringe applicable rights. This includes unauthorized commercial reuse of our original photographs or creative designs in AI-generated or AI-assisted products or advertising, subject to exceptions permitted by law.

Website Use

Do not misuse the website, interfere with its operation, or use it for unlawful activity. We may decline orders when necessary for legitimate business, security, or legal reasons, subject to applicable law.

Third-Party Services

Checkout, payment, shipping and some website features may be provided by third parties, including Shopify and payment or shipping providers. Their applicable terms and policies may also govern your use of their services.

Changes to These Terms

We may update these terms from time to time. Changes apply prospectively as permitted by law; the version applicable to an existing purchase remains subject to any required consumer protections.

Contact

Storybook Goods is operated by Jamie Ann Johnson Holdings LLC in Arkansas, United States. Email hello@storybookgoods.com or contact Storybook Goods.