FAQs

What are my shipping options?

Standard $8- UPS Ground

RUSH $50- UPS Next Day Air Saver ships in 24 hours **Applicable to party goods ONLY

Please note: our workroom is open M-F from 9-5. Orders placed past 5 pm on Friday and on the weekend will be processed on Monday morning. 

Can I edit my order?

Orders cannot be modified or cancelled once they have been submitted.
 

Can I return my order?

Returns are only accepted within 7 days of delivery, and the cost of a return label is taken out of the refund. 

Storybook Goods is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country.